BBB tips to help prevent Ransomware attacks

Ransomware attacks are becoming a regular occurrence, locking computers and networks using file encryption software, with hackers demanding payment by Bitcoin or other non-traceable crypto-currency to release the data. The attack typically enters through a phishing email and then spreads to other machines on the same network.

Better Business Bureau joins with the National Cyber Security Alliance in suggesting the following cyber hygiene defenses:

• Don’t click on links from unfamiliar sources. Even if you think you know the sender, be cautious about clicking on email links. When in doubt, delete it. Be especially wary of messages requiring you to act quickly, asking for personal information, or threatening you in any way.

• Keep clean machines: Prevent infections by updating critical software as soon as patches or new operating system versions are available. This includes mobile and other internet-connected devices.

• Use strong authentication, requiring more than a username and password to access accounts, especially critical networks, to prevent access through stolen or hacked credentials. Check out Lock down your login or more information.

• Conduct regular backups of systems: Systems can be restored in cases of ransomware and having current backup of all data speeds the recovery process.

• Make better passwords: In cases where passwords are still used, require long, strong and unique passwords to better harden accounts against intrusions.

Businesses need to take special precautions when it comes to protecting their customers’ information. One of the BBB Standards for Trust is:

Safeguard Privacy: Protect any data collected against mishandling and fraud, collect personal information only as needed, and respect the preferences of consumers regarding the use of their information.

One of the ways businesses can safeguard privacy is by taking BBB’s “Five Steps to Better Business Cybersecurity” (bbb.org/cybersecurity).

Consumers can learn more about avoiding scams and fraud at bbb.org/scamtips.

ABOUT BBB®:

BBB is an unbiased non-profit organization that sets and upholds high standards for fair and honest business behavior. Businesses that earn BBB accreditation contractually agree and adhere to the organization’s high standards of ethical business behavior. BBB provides objective advice, free BBB Business Reviews® and BBB Wise Giving Reports®, and educational information on topics affecting marketplace trust. To further promote trust, BBB also offers complaint and dispute resolution support for consumers and businesses when there is a difference in viewpoints. For more than 100 years, Better Business Bureau has been helping consumers find businesses, brands and charities they can trust. In 2016, people turned to BBB more than 167 million times for BBB Business Reviews on more than 5.2 million businesses and Charity Reports on 11,000 charities, all available for free at bbb.org. Better Business Bureau Serving West Florida is one of many local, independent BBBs across North America that provide business reviews on companies within its 11 county service area. These counties include: Hernando, Pasco, Pinellas, Hillsborough, Manatee, Sarasota, Hardee, Desoto, Charlotte, Lee and Collier.

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